Terms of Service
Effective date: May 21, 2026
These Terms of Service (“Terms”) govern your access to and use of the Navayro mobile application, website at navayro.com, and related services (collectively, the “Services”) operated by Navayro (“we,” “us,” or “our”). By using the Services, you agree to these Terms.
Draft notice: Have qualified counsel review before production reliance. Governing law and dispute provisions may be added when your legal entity and jurisdiction are confirmed.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. If you are under 18, you may use the Services only with involvement of a parent or guardian who accepts these Terms on your behalf.
2. The Services
Navayro provides airport shopping discovery, route-aware price comparison, wishlist features, and AI-assisted guidance through Nyro. The Services are for informational and planning purposes. We do not sell products, process in-app checkout, or fulfill orders. Purchases occur with third-party airport retailers under their terms.
3. Account
You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly of unauthorized use. We may suspend or terminate accounts that violate these Terms or pose risk to the Services or others.
4. Prices, availability, and accuracy
Prices, deals, trends, and “best stop” recommendations are indicative and may be delayed, incomplete, or incorrect. Data comes from partners, automated feeds, and user contributions. Always verify price, product, and availability at the shop before you buy. We are not responsible for discrepancies at the point of sale.
5. Nyro (AI assistant)
Nyro provides automated shopping guidance based on available data. Outputs may be inaccurate or incomplete. Nyro does not provide legal, tax, customs, medical, or financial advice. You are solely responsible for decisions you make based on Nyro or other Service content.
6. Alcohol, duty-free, and local law
Products such as alcohol and tobacco may be subject to age limits, quantity limits, customs declarations, and local laws at departure, transit, and arrival airports. You are responsible for compliance with all applicable laws and airline policies. Navayro does not guarantee that any purchase is lawful for your itinerary.
7. User content and contributions
If you submit prices, feedback, reviews, or other content (“User Content”), you grant us a non-exclusive, worldwide, royalty-free license to use, display, and improve the Services with that content. You represent that your User Content is accurate to the best of your knowledge and does not violate third-party rights or law. We may remove User Content at our discretion.
You agree not to submit false prices, spam, malware, or content that is harassing, discriminatory, or infringing.
8. Acceptable use
You agree not to:
- Reverse engineer, scrape, or overload the Services except as permitted by law;
- Use the Services for unlawful purposes or to mislead others;
- Impersonate others or access accounts without permission;
- Circumvent security or access controls.
9. Intellectual property
The Services, including software, design, trademarks, and content we provide, are owned by us or our licensors. We grant you a limited, non-exclusive, revocable license to use the Services for personal, non-commercial purposes unless we agree otherwise in writing.
10. Third-party services
Sign-in providers, analytics, hosting, and retailer links are governed by their own terms. Your use of those services is at your own risk.
11. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NAVAYRO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
13. Indemnity
You will indemnify and hold us harmless from claims arising out of your use of the Services, your User Content, or your violation of these Terms or applicable law.
14. Changes
We may modify the Services or these Terms. We will post updated Terms with a new effective date. Continued use after changes constitutes acceptance where permitted by law.
15. Termination
You may stop using the Services at any time. We may suspend or terminate access for any reason, including violation of these Terms. Sections that by nature should survive will survive termination.
16. Governing law
Governing law and venue will be specified in a future update when your operating entity and primary jurisdiction are confirmed. Until then, contact us for contractual questions.